SELÈNE★STAR™ | SOUL BRACELETS

• 1. About placing an order

For each product, we have listed the reference weight. When you place an order, the shipping system will automatically calculate the freight, which may be slightly inaccurate. If you have any questions, please contact our customer service in time. Group buy products are free shipping. Non-group buy products can be shipped free of charge together with group buy products; you can contact customer service to change the freight. The delivery time in Jinhua area is not guaranteed. Please contact the store customer service before placing an order. Our store does not support delivery in Jinhua area, please be aware. Our store does not support unreasonable refunds or returns for single orders over 200 yuan.

• 2. About discounts

 1. Free shipping: Free shipping for orders over 38 yuan (excluding Xinjiang and Tibet); delivery time in Yiwu area is not guaranteed, generally door-to-door delivery. Those who do not accept door-to-door delivery should be careful when placing orders; (The above is based on the premise that the product price has not been changed)

 2. Members: Members enjoy store discounts and other activity privileges. Please refer to the member area on the store homepage for details.

  Member discounts are automatically generated by the Alibaba system. Alibaba will automatically calculate the number of transactions and amount for each member and automatically upgrade when certain conditions are met.

  After a successful transaction, the Alibaba system will automatically include you in our membership system, or you can directly apply in the member area on the store homepage, and we will arrange for review.

•  3. Activities: To provide buyers with more high-quality and affordable products, we will launch new products every week and various preferential activities from time to time. Please stay tuned! 

• 4. About products

 Our factory specializes in jewelry wholesale. Products are mass-produced, basically handmade. There may be slight differences between different batches of products, and minor flaws (which do not affect sales) are unavoidable. It is recommended to take samples to check the goods first. Everyone should understand the principle that you get what you pay for. Do not rely on your own imagination. Everyone's imagination is infinite, and we cannot satisfy this, please forgive us! For customers who are very strict about quality, please buy from a specialty store!

• 5. About color

 1. Most of the products in our store are photographed in kind, with a small number of network images; the colors have been professionally proofread and are closest to the actual tiled images. Due to factors such as lighting, computer monitor color contrast, and color temperature, color difference is unavoidable. The pictures are for reference only. Please refer to the actual product for details. Those who mind should be careful when shooting!

2. Regarding style and color, we will ship according to the order by default and do not support remarks on style or color (unless otherwise specified on the product page); we will try our best to ship according to your requirements, but there may be unavoidable shortages, so we hope everyone will be tolerant. If there is a temporary shortage (you can also place an order and note that the color of the missing item is random), we will notify you via Wangwang or phone, please forgive us! 

• 6. About after-sales service 

1. Receipt: Please make sure to inspect and sign for the goods yourself. This is your right and the key to our after-sales work. Thank you for your cooperation. (If it is inconvenient for you to sign for it yourself, please inform your friends, relatives, or doormen who help you sign for it to inspect and sign for it.) 

2. Missing or quality problems: If there are missing goods or quality problems after you receive the goods, please contact after-sales customer service within three days after signing for them. For quality problems, please take photos to us for confirmation in time after receiving the goods. You can contact our after-sales Wangwang to send pictures, and we will give you a satisfactory solution. You will be responsible for overdue consequences.

A small detail can completely change a look. The Alma Bracelet is designed to add a touch of color and personality without sacrificing comfort.

Made with artisan-inspired beads, it is a lightweight, versatile, and very easy-to-match piece. Wear it alone for a more discreet style or mix it with other bracelets to create a unique combination.

Perfect for everyday wear, holidays, walks, or any occasion where you want to add a different touch to your outfit.

Features

* Artisan-finished beads.
* Available in various colors.
* Lightweight and comfortable for all-day wear.
* Versatile and easy-to-match design.
* Ideal for any time of the year.

A bracelet designed to accompany you in your daily plans and become that accessory you always want to wear.

3. Returns and exchanges: If you are not satisfied with the product, or do not like it, you can return or exchange it as long as it has not been used and does not affect secondary sales; generally, products support unconditional returns and exchanges within three days after signing for them, and some products support seven-day unconditional return service.

Note: 1. The following conditions do not enjoy returns or exchanges: A. The packaging of the returned product is damaged or incomplete, and product accessories or relevant materials are incomplete; B. Unauthorized repair or modification; C. Not used or stored according to normal methods; D. Color difference does not qualify for returns or exchanges, and products beyond the after-sales service period.

2. After-sales service is the company's most basic service. We are willing to provide good after-sales service to everyone. At the same time, good after-sales service also requires customer cooperation. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible according to the company's regulations to avoid affecting your after-sales service.

3. Regarding the handling of damaged and quality problem products mentioned above, if some products have problems and the customer wants to return the entire order, the freight needs to be borne by the buyer according to Alibaba's regulations.

• 7. About invoices                                                                                   

• Can an invoice be issued? --- Yes --- If you need an invoice, please contact customer service and provide the specific invoicing information.